Customer Care

Payment
Methods

Card, Apple Pay, Google Pay, or bank transfer — your choice

Every lonDemain order is paid in full at checkout, using whichever method suits you best: credit or debit card, Apple Pay, Google Pay, or a direct bank transfer. Payment confirms your order and starts fulfilment right away.

Credit & debit card

Pay securely at checkout with any major credit or debit card. Card details are handled entirely by Stripe, our payment processor — lonDemain never sees or stores your card number.

Apple Pay

On a supported device and browser, Apple Pay appears automatically at checkout. Confirm with Face ID, Touch ID, or your passcode — no card details to type in.

Google Pay

On Chrome or an Android device with a saved card, Google Pay appears automatically at checkout for a one-tap payment.

Bank transfer

Prefer to pay by bank transfer? Choose it at checkout and we'll send you our account details. Your order is confirmed and dispatched as soon as the transfer clears — usually within one business day.

Why we collect payment upfront

Every order is paid in full to confirm it, then shipped to you — this lets us fulfil pieces faster and keep prices as competitive as possible. If a piece isn't right, our return policy still applies once it arrives.

Pre-order items

Pre-order pieces are also paid in full at checkout to reserve them. Typical arrival is within 15 days — our team keeps you updated and confirms delivery before dispatch.

Worldwide Shipping

Delivered in 7–14 days, anywhere you are

Secure Payment

100% protected checkout

24/7 Support

We're here whenever you need us

Easy Returns

Hassle-free returns on every order