Customer Care
Returns &
Refunds
14 days, simple process, full refunds
We want every piece to feel right. If it doesn’t, returning it is simple: 14 days from delivery, and a full refund once it’s back with us.
14-day returns
You may return any item within 14 days of delivery. The piece must be in its original, unworn condition with all original packaging and documentation. Items showing signs of wear, modification, or damage cannot be accepted.
A $50 return fee applies to cover return shipping.
How to start a return
Message us on WhatsApp at +974 3321 8674 or email info@londemain.com with your order number and we'll arrange the return.
Refunds
Once your return is received and inspected (usually within 2 business days), your refund is issued to your original payment method, minus the return fee.
Exchanges
Prefer a different size or piece? Tell us when you request the return and we'll arrange the exchange in a single visit — our courier collects the original item and delivers the replacement together.
Items that can't be returned
Pieces that have been worn, altered, or damaged after delivery, and items returned after the 14-day window, are not eligible. Every return is inspected against the condition it left us in.
Ready to return something? WhatsApp us at +974 3321 8674, email info@londemain.com, or use our contact page.
Worldwide Shipping
Delivered in 7–14 days, anywhere you are
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24/7 Support
We're here whenever you need us
Easy Returns
Hassle-free returns on every order